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Privacy Policy

At Travelin' Agents, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website and purchase customizable digital products. By accessing or using our services, you consent to the practices described in this policy.

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1. Information We Collect

We collect both personal and non-personal information to provide a seamless, personalized experience and to fulfill your orders accurately.

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a. Information You Provide to Us

We collect information you voluntarily submit when:

  • You place an order

  • Customize a product

  • Contact us with a question or request

  • Subscribe to our newsletter or marketing emails

This may include:

  • Full name

  • Email address

  • Billing address (collected via payment processor)

  • Customization details (e.g., names, messages, travel dates)

  • Any additional details provided through customer forms or email correspondence

b. Information We Automatically Collect

When you access our site, we may collect technical data such as:

  • IP address

  • Browser type and device

  • Operating system

  • Pages viewed and time spent on the site

  • Referring URL

  • Date and time of visit

This data is collected via cookies and analytics tools to improve website performance and user experience.

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2. How We Use Your Information

We use the information we collect for purposes including:

  • Fulfilling orders and delivering customized digital products

  • Personalizing your experience and product outputs

  • Providing customer service and responding to inquiries

  • Processing payments securely via third-party providers

  • Sending administrative or transactional messages

  • Sending promotional emails (only with your explicit consent)

  • Enhancing website functionality and security

  • Complying with applicable laws and regulations

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3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

  • Service providers who support business operations (e.g., payment processors, hosting services, email tools)

  • Legal or regulatory authorities when required by law, court order, or to protect our legal rights or property

All third-party service providers are contractually required to keep your data secure and confidential.

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4. Payment Information

Payments made on our site are handled through secure third-party payment platforms. We do not store or process your credit or debit card details. These providers follow strict security standards, including PCI-DSS compliance.

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your shopping cart and user session

  • Understand user behavior and traffic trends

  • Provide relevant content and improve performance

You can manage or disable cookies in your browser settings, although doing so may impact the functionality of certain features on our website.

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6. Data Retention

We retain personal information for as long as necessary to:

  • Fulfill your orders and customization requests

  • Provide customer support

  • Meet legal, regulatory, and accounting requirements

You may request the deletion of your personal information at any time, and we will comply unless legally obligated to retain it.

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7. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • The right to access the personal data we hold about you

  • The right to request correction of inaccurate or incomplete information

  • The right to request deletion of your personal data

  • The right to object to or restrict certain types of processing

  • The right to withdraw consent for marketing communications

  • The right to request a copy of your personal data in a portable format

To exercise any of these rights, contact us at hello@travelinagents.com.

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8. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse. These measures include:

  • SSL encryption

  • Firewalls and secure server environments

  • Access controls and authentication procedures

While we strive to protect your information, no method of transmission or storage over the internet can be guaranteed to be 100% secure.

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9. International Users

If you are accessing our website from outside your country of residence, please be aware that your information may be transferred to and processed in countries where data protection laws may differ. We take appropriate measures to protect your data in accordance with this Privacy Policy.

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10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be effective immediately upon posting the revised policy with a new effective date. We recommend reviewing this page regularly for the latest information.

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11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Travelin' Agents
Email: hello@travelinagents.com

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